My Netgear Extender is Not Connecting to the Internet. What to Do?

My Netgear Extender is Not Connecting to the Internet. What to Do?

Facing issues while trying to connect your Netgear WiFi range extender to the internet? If yes, then don’t sweat over it! You are not alone. Netgear extender not connecting to the internet is one of the most common yet annoying issues faced by every 3rd Netgear extender user across the globe. But you don’t have to worry! We’ve got you covered! Here, in this post, you will learn some effective ways to troubleshoot the Netgear extender not connecting to the internet issue in minutes. So, let’s hit the nail on the head!

Fix: Netgear Extender not Connecting to the Internet Issue

Fix 1: Power Cycle Your Netgear WiFi Extender

Usually, when your Netgear WiFi extender is not connecting to the internet, you should try power cycling it. Sometimes, a simple restart is enough to make your Netgear WiFi range extender speedy. Along with your Netgear extender, you can also power cycle your existing router, modem, laptop, desktop, and mobile devices. To power cycle your Netgear extender, simply unplug it from its wall outlet, wait for a couple of minutes, and then plug it back again.

As soon as you are done rebooting or power cycling your WiFi range extender, try to perform Netgear extender login using to confirm whether your internet is working fine or not.

What happened? Does the not working error message keeps popping on your screen? Need not to worry! Use the default Netgear extender IP address to access the login page.

Is your internet connection working fine now? In case, the issue remains the same, then move to the next troubleshooting tip.

Fix 2: Check the LEDs on Your Netgear WiFi Range Extender

Chances are that the LEDs on your Netgear WiFi range extender are not stable or showing amber or red color due to which you are facing connectivity issues. Also, your Internet Service Provider (ISP) might also be at fault here.

Thus, contact your Internet Service Provider and confirm whether the issue is from their end or not.

Secondly, ensure that you’ve successfully completed Netgear WiFi extender setup. Doing so will help you fix slow the internet-related issues with your Netgear WiFi range extender.

Fix 3: Check the Cable Connection

The next step to fix the Netgear extender won’t connect to the internet issue is to check the Ethernet/ cable connection that you have established between your extender and WiFi-enabled devices.

  • First things first, ensure that your Netgear extender is receiving steady power supply.
  • Secondly, a secure, proper, and finger-tight connection must be established between your Netgear WiFi extender and your router, including PC and laptop. Also, ensure that the Ethernet cable you are using is working fine.
  • If you don’t want to connect your devices using an Ethernet connection, you are free to connect them wirelessly.

Fix 4: Update the Netgear Extender’s Firmware

Another main reason why your Netgear extender is not connecting to the internet is an outdated firmware version. To fix the issue and to make your Netgear extender running again, ensure that its firmware is up-to-date.

To check for the firmware updates available for your extender’s model, visit the Netgear Genie setup page.

Bonus Tip: If you don’t want to use the Netgear extender firmware instructions given on the Netgear Genie app, why don’t you try the easiest method? Yes, the Netgear app. Simply download the app on your system and get the easy instructions along with the firmware updates instructions (whenever available).

The Final Note

So, these were the effective ways through which you can easily resolve Netgear extender not connecting to the internet issue. On the off chance, if you are still struggling with the same annoying issue we suggest you get in touch with our technicians right away from immediate solution.