My Netgear Extender is Not Connecting to Router. What to Do?

My Netgear Extender is Not Connecting to Router. What to Do?

Netgear extenders are one of the best devices in the WiFi industry nowadays. However, they are prone to certain issues. And one of the biggest issues that has been bugging users for quite some time is ‘Netgear extender not connecting to router’. Are you facing the same damn issue? Yes? Congo! You’ve landed on the right page in search of a solution. Here, we’ve mentioned some of the topmost reasons why you’re facing this issue along with the solutions to resolve it. Thus, read on.

Reason 1: Your Devices are Connected Wirelessly

One of the major reasons why your Netgear extender is not connecting to the router is because your devices are connected wirelessly. Thus, avoid connecting your devices wirelessly. Instead, make use of an Ethernet cable to connect them.

Reason 2. Your Ethernet Cable is Damaged

If you are already using an Ethernet cable to connect your extender and router, but are still stuck with technical issues, then that’s probably because your Ethernet cable is damaged or worn out. Therefore, make sure that the cable you’re using to connect your devices is free of damages. In case it has any cuts, get the cable replaced immediately. Otherwise, you’ll also get stuck with various other issues like mywifiext not working.

Reason 3: Distance Between Your Devices is Too Much

How far is your WiFi router placed from your Netgear extender? Are there any walls or electronic devices coming in between the path of your devices? If yes, well, there, you’ve just found another reason why your Netgear extender isn’t connecting to the router.

To troubleshoot the issue, make sure that your Netgear range extender and WiFi router are placed in close proximity. If there are any electronic devices, metal objects, or transmitting appliances standing in the way of your extender, relocate your device right away.

Additionally, place your Netgear WiFi extender away from corners, wooden furniture, and thick concrete walls.

Reason 4: Corrupted or Outdated Firmware

Another common reason why your Netgear extender is not connecting to the router is because of an outdated firmware. Updating your device from time to time is quite important if you want it to work properly. Thus, walk through the instructions mentioned below to update the firmware of your device by accessing the new extender setup wizard:

  • Connect your Netgear extender to the power adapter and turn it on.
  • Launch a web browser on a PC that is connected to the extender’s network.
  • Access mywifiext.net and fill in the default username and password.
  • Once you hit Log In, you’ll be taken to the mywifiext.net setup page.
  • Go to Advanced > Administration. Look for the Firmware Update option.
  • Now, follow the on-screen instructions.

Once you are done updating the firmware of your Netgear device, try to connect it to the router. Still no luck? Well, in that case, you are left with no other option than to perform factory default reset.

Here’s how to restore your Netgear WiFi range extender to its factory default settings:

  • Power on both your Netgear extender and WiFi router.
  • Look for the Reset button located on your device.
  • Once found, take an oil pin, paper clip, toothpick, or any other sharp object.
  • Insert the pin-like object into the hole for about 30 seconds.

As soon as you release the Reset button, your device will get restored to its default mode.

Now that you have followed every troubleshooting step mentioned in this post, try to connect your Netgear range extender to the WiFi router. Are you able to? If the issue persists, feel free to get in touch with our highly experienced technical experts for assistance.

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